Common Washing Machine Problems and What They Mean

A washing machine usually gives some warning before it quits. It might start draining slowly, shaking during the spin cycle, or leaving a puddle on the floor. Knowing what these signs mean can help you fix simple issues yourself and recognize when it is time to call a technician.

Washer will not start

If the machine does nothing when you press start, check the basics first:

• Make sure it is plugged in and the outlet works
• Check the circuit breaker or GFCI outlet
• Confirm the door or lid is fully closed, since the lid switch or door lock must engage
• Look for a child lock setting on the control panel

If those are fine, the problem may be a faulty lid switch, door lock, control board, or timer. Those repairs usually need a technician.

Washer will not drain

Standing water at the end of a cycle is one of the most common complaints. Possible causes include:

1. Clogged drain pump filter. Many front-load washers have an accessible filter near the bottom front. Coins, hair ties, and lint collect there.
2. Kinked or clogged drain hose. Check the hose behind the machine.
3. Failed drain pump. You may hear humming without water moving.
4. Household drain clog. If water backs up into the standpipe, the problem may be in your home's plumbing.

Clean the filter regularly, following your owner's manual. If water still will not drain, the pump may need replacement.

Washer leaks

Find where the water is coming from before assuming the worst.

• Inlet hoses. Check connections and look for cracks or bulges. Replace worn rubber hoses.
• Door seal on front-loaders. Look for tears, debris, or mold buildup.
• Drain hose. Make sure it is secured in the standpipe.
• Too much detergent. Excess suds can overflow, especially with high-efficiency machines. Use HE detergent in the correct amount.
• Internal leaks. A worn tub seal or pump can leak from underneath.

Loud noises or heavy shaking

Some movement is normal, but violent shaking or loud banging is not.

• Unbalanced load. Redistribute heavy items like towels and blankets.
• Machine not level. Adjust the feet so the washer sits firmly on the floor.
• Shipping bolts left in. New front-load washers have bolts that must be removed before use.
• Worn shock absorbers, springs, or suspension rods. These parts dampen movement and wear over time.
• Bad drum bearing. A loud grinding or roaring sound during spin often points to bearings, which is a larger repair.

Clothes come out too wet

If clothes are soaking wet after the final spin:

• The load may be unbalanced, causing the washer to slow the spin
• The drain may be partially clogged
• The drive belt, motor coupling, or motor may be worn
• The control board may not be signaling the spin properly

Bad odors

Front-load washers are especially prone to musty smells because water can sit in the door seal. To prevent odors:

• Leave the door open between loads to let it dry
• Wipe the door seal regularly
• Run a cleaning cycle with a washer cleaner as recommended
• Remove wet clothes promptly

Repair, replace, or file a claim

Think about the washer's age, the repair cost, and its overall condition. A simple fix like a drain pump or lid switch can extend the life of a machine. A major repair like drum bearings on an older washer may not be worth it. A technician can give you an estimate to help decide. Ask for the model number to be checked for open recalls too, since some manufacturer recalls cover specific washer parts at no charge.

Many home warranty plans include clothes washers, sometimes as part of an appliance package. Plans usually cover mechanical and electrical parts that fail from normal use, but often exclude damage from misuse, overloading, or foreign objects. If your dryer is the same age, review dryer coverage too.

How Warranty Wizards can help

We help homeowners compare plans from independent third-party providers and explain how each one covers laundry appliances before you buy. You can request a free quote at /get-a-quote/.